WHAT WE DO
ARM FOX provides innovative, effective and high-quality Business Process Outsourcing (BPO) Services to Health Care service providers worldwide.
We at ARM FOX, offer a seamless delivery of services from our state-of-the-art facilities in India and the US that serve as Business Continuity sites for each other. Our outsourcing services help alleviate the risks and secure benefits through a structured, proven approach.
OUR SERVICES AND DELIVERY MODEL
ARM FOX is one of the pioneers in offshore outsourcing services like Medical Coding, Medical Transcription, Medical Billing, Insurance Claim processing etc. and has a proven track record of successfully maintaining very high standards in providing patient information management services to clinics and hospitals at its offshore facilities through a robust migration framework. Our facilities are scalable to serve clients with large sized BPO initiatives. We utilize state-of-the-art infrastructure, dictation technology, well qualified and experienced MTs, QAs, Coders and Billing executives and high-end software technologies to provide 24 x 7 end to end solutions in all areas of Medicine.
OUR VALUE PROPOSITION
ARM FOX assists healthcare service providers by managing their patient information data, back-office operations, and technical help desks through a solution-oriented approach, enabling them to focus on their key business priorities. Our solutions are based on proven industry best practices and are provided by the best talent available in India. We, at ARMFOX, focus on delivering measurable business benefits through programs that are:
- Cost-effective.
- Transparent to the customer.
- Built upon a foundation of process and domain expertise.
- Achieving the highest quality standards.
- Meeting and exceeding SLAs.
- Employing continuous improvement practices.
- Deploying cutting-edge technologies.
- Anchored on a service.
FLEXIBLE ENGAGEMENT MODEL
The following are the flexible outsourcing models that are designed to meet clients' financial objectives:
- Agent-based pricing
- Transaction-based pricing
- Build-Operate-Transfer (BOT) arrangements
OUR HEALTHCARE RCM SERVICES
Arm Fox Healthcare provides a comprehensive set of healthcare Business process outsourcing (BPO) services that smoothens the hassle of healthcare administration, leading to enhance the efficiency and performance with this in mind we work 24*7 and have dedicated biller’s and billing analysts to work while you sleep.
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Our Mission
Our mission is to enhance the business growth of our customers with creative Design and Development to deliver market-defining high-quality solutions that create value and reliable competitive advantage for our clients around the world.
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Our Vision
To provide trusted and consistent IT/ BPO services to worldwide clients. We aim to offer remarkable customer experience by delivering valued services.
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Quality Policy
ARM-FOX is the leader of high added value for client care. Armfox strives to provide the highest quality services to its clients at all times and exceed expectations. We always ensure confidentiality before, during and after all our Billing projects. We are always available to clients.
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Goals
The basis of our operation and the key to our success is our level of client satisfaction. Our aim is to ensure that our client’s realistic expectations are met in a timely manner. We develop instant manner with the talented professional in the corporate and private fields.
CLIENT BENEFITS
The reason for companies to outsource their business processes is pretty simple. Business Process Outsourcing enables business owners to reduce the burden of work and concentrate on other core aspects of their operation. Outsourcing to a third-party company, which is already well-established and has the relevant experience in providing services, is a much more convenient option. Outsourcing your business processes comes with a series of advantages.
- Our highly experienced revenue specialists and certified coders are focused on your financial well-being
- We keep you ahead of regulatory and compliance issues so you’re never caught off-guard
- We boost your cash-flow by minimizing your denials and pursuing every dollar you are owed
- Our best-practice approach optimizes your revenue cycle and reduces your administrative burden
Arm Fox helps healthcare companies preserve and maximize revenue through the entire payment lifecycle, by leveraging technology to bring process efficiencies to front office patient access and back office revenue cycle management....
INFRASTRUCTURE
ARM FOX’s processing center deploys a multi-site processing strategy for clients with significant scale and size needs, to mitigate risk. Highlights of our comprehensive infrastructure include:
- Independent Internet Leased Circuits from multiple ISPs are installed for data access and redundancy
- Built-in IT redundancies for uninterrupted operation
- Network capacity of over 250 seats
- 200% power back up
- Dedicated, fully equipped training infrastructure
- 24/7 security supported by a state-of-art access control system
- Fire alarm system